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EAGLESTON ENTERPRISES INC. TERMS AND CONDITIONS:
PRIVACY POLICY:
OUR COMMITMENT: RESPECTING AND PROTECTING YOUR PRIVACY
Eagleston Enterprises Inc. recognizes that the trust of our customers and Web visitors requires vigilant, responsible privacy protections. We respect and protect the privacy of our customers. As a provider of computer products and related services and products we recognize that we must maintain the confidentiality of every customer's telephone calling and other account information. We also respect and protect the privacy of our Web visitors. The expansion of online services and changing technologies continues to create unique privacy concerns and we recognize the need to maintain the confidentiality of information that Web visitors reasonably expect to remain private. We have a long history of vigorously protecting customer and web visitor privacy. Our customers and web visitors expect, deserve and receive nothing less than our fullest commitment to their privacy. We also have an obligation to assist law enforcement and other government agencies responsible for protecting the public welfare, whether it is an individual or the security interests of the entire nation. If and when we are asked to help, we do so strictly within the law and under the most stringent conditions.
THE SCOPE OF THIS PRIVACY POLICY
This privacy policy addresses the privacy of Eagleston Enterprises Inc. retail customers and Web visitors in the United States. Eagleston Enterprises Inc.complies with the laws of other states that contain mandatory requirements that differ from this policy. This policy identifies the types of data and information we collect, how we use it, how you can control its use and the steps we take to protect it. The primary focus of this policy is non-public information that identifies or that is linked to the identity of a customer or Web visitor ("personal identifying information"). You may agree to additional privacy policies that address service-specific privacy practices.
WHAT PERSONAL IDENTIFYING INFORMATION WE COLLECT, HOW WE USE IT AND HOW YOU CAN CONTROL ITS USE
Personal identifying information we collect and use
We collect personal identifying information regarding our customers, including information customers give us, information collected as a result of the customer's relationship with us and information we obtain from other sources. Examples include name; address; e-mail address; telephone number; billing, payment, usage, credit and transaction information (including credit card numbers, account numbers and/or social security number); and demographic information. We also collect personal identifying information that our Web visitors choose to provide to us (e.g., name, address, telephone number, e-mail address) when registering on our Web sites; ordering our products or services; sending us e-mail; responding to our surveys; entering contests or sweepstakes; or in connection with online ordering or billing functions. We use the personal identifying information of a customer to provide, confirm, change, bill, monitor and resolve problems with the quality of Eagleston Enterprises Inc. products and services. We also use the personal identifying information of a customer or Web visitor to develop, market and sell our products and services. We may aggregate the personal identifying information of different customers or Web visitors to produce data about a group or category of services, customers or Web visitors. For example, we might use aggregate data about the types of services our customers have generally purchased at the same time in order to develop attractive bundled service offerings. Such aggregate data, however, will not reflect any personal identifying information of any specific customer or Web visitor. Personal identifying information we disclose to third parties we do not provide personal identifying information to third parties for the marketing of their products and services without your consent. We may also provide personal identifying information to third parties who perform functions or services on our behalf. Examples include shipping companies who deliver Eagleston Enterprises Inc. products; Eagleston Enterprises Inc. Who market and sell our products and services on our behalf; and Web site development or advertising companies, who provide Web design, analysis and advertising services. When we provide such personal identifying information to third parties to perform such functions or services on our behalf, we require that they protect personal identifying information consistent with this policy and do not allow them to use such information for other purposes. We may, where permitted or required by law, provide personal identifying information to third parties (including credit bureaus or collection agencies) without your consent:
SECURITY POLICY:
Your payment and personal information is always safe. Our Secure SocketsLayer (SSL) certificate is posted on our website and is the industry standard. It is among the best available today for secure commerce transactions.
It encrypts all of your personal Information, including credit card number, name, and address, so that it cannot be read over the internet.
PAYMENT POLICY:
Eagleston Enterprises Inc. accepts cash, Visa, MasterCard, Discover, America Express, Check, cashiers check, and Wire Transfer. If other payment agreements need to be arranged please call our Accounting Department. We Care about customer's privacy and Eagleston Enterprises Inc. Does not disclose or discuss service order/ Invoice with other then customer signed.
Shipping Policy/Delivery Policy
All shipments will be shipped out using UPS.
All orders are processed and shipped within our 1-2 business day processing timeframe, regardless of the shipping option selected. Although we do our best to ship out all orders the same day they are placed, we can never guarantee same day shipping on any order. Processing time is not included in your shipping option, so an order shipped using next day air will arrive in one business day from the day it is shipped. To help ensure an urgent order is delivered to you as quickly as possible, Eagleston Enterprises Inc. However we can never guarantee same day shipping on any order. If, however, you are close enough to our California, Boston, Georgia or Florida warehouses, you can get Local Express Delivery for certain items. Ask about the shipping options for your product and we will do our best to ship out from the closest warehouse to your location. We strive for customer excellence and your order will be shipped promptly to the best of our ability. However, product availability and stock must be available in those warehouses to exercise those options.
REFUND POLICY:
Eagleston Enterprises Inc. Care about customer's privacy and Eagleston Enterprises Inc. Inc.
Does not disclose or discuss service order/ Invoice with other then customer signed. If Eagleston Enterprises Inc. Has ordered parts for you payment is due at the time of order. Denial of payment Eagleston Enterprises Inc. will take action provided by law. Refunds on new items will only be honored if we have received the merchandise within 7 days of delivery and in some cases a 15% restocking fee will be deducted from your refund. Eagleston Enterprises Inc. does not except wrongly ordered parts back. So be sure you check compatibility before ordering. You incur additional shipping charges or should arrange his own shipping and customer should deal with shipping companies by his own. No refunds on any used or refurbished merchandise. No Returns for Software & Printers. Eagleston Enterprises Inc. will not be responsible for loss or Damage caused by fire, theft, testing or any other causes beyond our control including acts of war and acts of Gods, or misuse. Eagleston Enterprises Inc. will not responsible for any data lose due to anything. For additional information please see the return policy.
RETURN POLICY:
RMA
Eagleston Enterprises Inc. only provides 7 Days Exchange for in store New Products. Eagleston Enterprises Inc. Only provides 7 days DOA warranty (dead on arrival). Customer has to deal with Manufacturer by his own afterwards. Used or Refurbished products are not covered in any warranty by Eagleston Enterprises Inc. does not except any returns for used items. They are sold in as is condition and Eagleston Enterprises Inc. will only provide Dead on Arrival 7 days Exchange policy.A 15% restocking fee will be charged on all returned merchandise without exceptions.
Used/Refurbished/Pulled products might have tear marks or scratches. They are sold “AS IS ". Customer must obtain an RMA (Return Merchandise authorization number from us before returning products to us in case of Dead on Arrival. Copy of invoice/service order must be presented when return. Eagleston Enterprises Inc. Will not accept merchandise back with out receipt. Returned items must be in packed in its original boxes with all accessories and manuals included. Also final approval is contingent upon receipt and inspection of returned items, which must be received, in undamaged and good condition. A 15% restocking fee will be applied to all returned items in good condition and have been inspected by our technicians. Our Technicians will test products returned as defective. There will be a charge for testing products with no defects. Be sure you understand the status of any warranties your product(s) may have as Eagleston Enterprises Inc. charges for out of warranty work. RMA Number(s) must be written on each carton returned to carrier, all claims for shortage or damage goods must be made within three days after receipt of shipment. RMA Numbers given are good for 7 Days only. Returns must be shipped freight prepaid. Shipping and Handling charges will be deducted from any credits or refunds or RMA.
Service charges are not refundable. If Eagleston Enterprises Inc. have provided you estimated charges for repair and you don't want to proceed for services or repairs, you must pay service charges. In case of denial of service charges Eagleston Enterprises Inc. Will take actions provided by law. So please make sure that you understand that Eagleston Enterprises Inc. Doesn’t offer any free services provided promised on service order /or invoice/or Eagleston Enterprises Inc. or our special offer emails. No Returns for Software & Printers.
Eagleston Enterprises Inc. will not be responsible for loss or Damage caused by fire, theft, testing or any other causes beyond our control including acts of war and acts of Gods, or misuse. Eagleston Enterprises Inc. will not responsible for any data lose due to anything.
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